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Terms of Service

Last updated: December 15, 2024

1. Acceptance of Terms

Welcome to Grow Growth. These Terms of Service ("Terms") govern your use of our website located at grow-growth.com (the "Service") operated by Grow Growth ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Grow Growth provides technical upgrade kits and related services for industrial systems throughout the United Kingdom. Our services include:

  • Cooling system upgrades and solutions
  • Power supply solutions and upgrades
  • Industrial automation systems
  • Network infrastructure optimization
  • Maintenance kits and support services
  • Custom technical solutions

3. User Accounts and Registration

3.1 Account Creation

While browsing our website does not require an account, certain services may require you to provide personal information or create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of your account information
  • Notifying us immediately of any unauthorized use
  • All activities that occur under your account

3.2 Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service. Prohibited uses include:

  • Violating any applicable laws or regulations
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' use of the Service
  • Engaging in any form of harassment or abuse
  • Using automated systems to access the Service without permission

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions and specifications. However:

  • Product images may not reflect exact specifications
  • We reserve the right to modify products without notice
  • Availability is subject to change
  • Prices are subject to change without prior notice

4.2 Custom Solutions

For custom technical solutions, specific terms will be outlined in separate agreements that supplement these Terms.

4.3 Technical Support

Technical support is provided based on the terms of your service agreement. Support may include:

  • Installation guidance and assistance
  • Troubleshooting and maintenance support
  • Training and documentation
  • Warranty and repair services

5. Intellectual Property Rights

5.1 Our Content

The Service and its original content, features, and functionality are owned by Grow Growth and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 User Content

By submitting content to our Service (such as feedback, suggestions, or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content for business purposes.

5.3 Trademarks

"Grow Growth" and our logo are trademarks of our company. You may not use our trademarks without our prior written consent.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

7. Payment Terms

7.1 Pricing

All prices are quoted in British Pounds (GBP) and exclude VAT unless otherwise specified. We reserve the right to change prices at any time.

7.2 Payment Methods

We accept various payment methods as specified during the ordering process. Payment terms for services will be outlined in separate agreements.

7.3 Late Payments

Late payments may incur additional charges as specified in individual service agreements. We reserve the right to suspend services for overdue accounts.

8. Delivery and Installation

8.1 Delivery Terms

Delivery terms will be specified at the time of order. We strive to meet delivery schedules but are not liable for delays beyond our control.

8.2 Installation Services

Installation services, where provided, are subject to separate terms and conditions. Professional installation may be required for certain products.

8.3 Risk of Loss

Risk of loss passes to the customer upon delivery, unless installation services are included.

9. Warranties and Disclaimers

9.1 Product Warranties

We provide warranties on our products as specified in individual product documentation. Warranty terms vary by product and may include:

  • Manufacturing defect coverage
  • Performance guarantees
  • Replacement or repair services
  • Technical support during warranty period

9.2 Service Disclaimers

Except as expressly stated, the Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Uninterrupted or error-free operation

10. Limitation of Liability

To the maximum extent permitted by law, Grow Growth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

  • Loss of profits or business opportunities
  • Loss of data or information
  • Business interruption
  • Cost of substitute goods or services

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Grow Growth and its employees, directors, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Service

12. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters
  • War, terrorism, civil unrest
  • Government actions or regulations
  • Labor strikes or disputes
  • Supply chain disruptions
  • Pandemics or public health emergencies

13. Termination

13.1 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or engage in prohibited activities.

13.2 Termination by You

You may stop using the Service at any time. If you have ongoing service agreements, termination terms will be governed by those specific agreements.

13.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • Provisions regarding intellectual property, warranties, and liability survive
  • Outstanding payments remain due
  • We may retain information as required by law

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of England and Wales, and you hereby consent to personal jurisdiction and venue therein.

15. Dispute Resolution

15.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek a resolution of any disputes.

15.2 Mediation

If informal resolution is unsuccessful, disputes may be resolved through mediation administered by a recognized mediation service in England.

15.3 Arbitration

For disputes exceeding £10,000, either party may elect to resolve the dispute through binding arbitration in accordance with the Arbitration Act 1996.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Material changes will be communicated through:

  • Prominent notice on our website
  • Email notification to registered users
  • Updates to the "Last updated" date

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Grow Growth regarding the use of the Service, superseding any prior agreements relating to the same subject matter.

19. Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

20. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term.

21. Contact Information

If you have any questions about these Terms of Service, please contact us:

Grow Growth
42 Canary Wharf
London E14 5AB
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958
Business Hours: Monday - Friday: 8:00 AM - 6:00 PM

22. Professional Services

For professional services, including consulting, installation, and maintenance:

  • Separate service agreements will govern the relationship
  • Professional indemnity insurance coverage applies
  • Industry standards and best practices will be followed
  • Confidentiality obligations may apply

23. Compliance and Certifications

Our products and services comply with relevant UK and EU standards, including:

  • CE marking requirements where applicable
  • Health and safety regulations
  • Environmental standards
  • Quality management systems (ISO 9001)
  • Data protection regulations (GDPR)
Grow Growth

Leading UK supplier of technical upgrade kits for industrial systems and infrastructure.

Services

  • Cooling Systems
  • Power Solutions
  • Industrial Automation
  • Network Infrastructure

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Contact Info

  • 42 Canary Wharf
    London E14 5AB
    United Kingdom
  • Phone: +44 20 7946 0958
  • Email: [email protected]

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